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FAQs

Q: What is your minimum order quantity?
A: Mixed items and pieces should be reach 1x20' container.

Q: Do you working based on commission?
A: Yes we do. Our services fee is 10% from total amount of your order at least US$ 10,000.

Q: While visiting Jepara, Central, Indonesia is there any charges I need to pay?
A: Yes of course, there's additional fee US$ 150/day if you willing to do window-shopping to any           vendors and factories in Jepara.

Q: Do you check and monitoring our order when it processing in vendors' workshop?
A: Yes we do. That's the reason we charge you a services fee.

Q: Do you handle packing and shipping of our order?
A: Yes we do. No worries about it.

Q: If I purchase some many products from different vendors, do you offer storage to collect them?
A: Yes, we have storage to collect all products for easier shipping and it's free of charge as long as           your total receipt reached at least US$ 10,000.

Q: Can you book a hotel for us while we are visiting Jepara?
A: If you needed, we can do upon and behalf of your request.

Q: I didn't find any questions or answers filled my curiosity, what should I do?
A: You may contact us for more details and assistance about our services.

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